How do I get captions on HBO GO?

The process for getting captions on HBO GO can vary depending on the device you are using. Generally, across most devices, captions can be enabled or disabled with just a few clicks. On computers, simply click the Gear icon in the lower right corner of the video player.

Then, select the Subtitles/Closed Captioning option. On Apple TV and Amazon Fire TV, navigate to the gear icon in the upper right corner of the video player within the HBO GO app. Then, the Closed Caption option will be accessible.

On mobile devices and tablets, the process is usually similar to computers. Click the Gear icon, then look for options that state “Closed Caption” or “Captions”. Select the Closed Caption option and the captions should be enabled.

Note that certain devices may have subtle differences in the captions setup.

It is also important to note that some devices may have captions enabled by default. For example, on Apple TV, captions are typically enabled out of the box. To make sure that captions are turned off or on, simply follow the steps outlined above.

Overall, accessing or disabling captions on HBO GO is a fairly straightforward process. Follow these steps and you should have no problem engaging with your favorite HBO program with captions.

Why are subtitles not working on HBO GO?

The first possibility is that the device you’re using does not support subtitles. Some devices, such as smart TVs, do not support subtitles, so you may need to use a different device to watch with subtitles.

Additionally, even if the device supports subtitles, you may need to enable them in the settings or app.

Another potential issue is that the app or service may not have a subtitle stream available for the show or movie you’re watching. If this is the case, there’s nothing you can do except reach out to HBO customer service and inquire about when subtitles may become available.

Finally, there could be a technical issue with the app or service itself. If the subtitles worked before, try restarting the app or refreshing the page before calling customer service. If the subtitles still don’t work, HBO customer service should be able to help you troubleshoot the issue.

Does HBO Go have closed captions?

Yes, HBO Go does have closed captions. Closed captioning is available for many of the channel’s great programs, both current and in the HBO Go catalogue. To turn on the closed captioning you simply need to go into the settings of the streaming service, select the closed captioning option and select the language you would like the captions to appear in.

Additionally, you may be able to select a different font-size and font-color to make the captions more visible and readable. Once these settings are adjusted you will be able to view closed captions on all your HBO Go content.

Where is the CC icon on HBO Max?

The CC icon on HBO Max can be located in several places. On a computer or laptop, it can be found in the lower-right corner of the video player. It is represented by an icon featuring two capital letters “CC” next to each other.

If users are watching the content on the HBO Max app, the CC icon is often located in the upper-right corner of the video player. It is represented by an icon featuring a wheel and two capital letters “CC.


Finally, if users are watching the content on their television, the location of the CC icon depends on the TV manufacturer and model. Generally speaking, if they are using an Apple TV, Fire TV, or a Roku streaming device, the icon should be in the same location as on an app or computer.

However, they may need to refer to their device’s specific instructions to be sure where the icon is located.

Why can’t I get closed captions on HBO Max?

There could be several reasons that you can’t get closed captions on HBO Max. First, you should ensure that your device meets the minimum system requirements to access HBO Max, as this will determine which features are available.

You can do this by visiting the HBO Max help page or checking the product page for your device. Second, check the HBO Max app settings and confirm that the “Captioning” or “Subtitles” setting is enabled.

Third, if captions still aren’t showing, try restarting your device, the HBO Max app, and your internet connection, then try again. If you still can’t get captions, contact HBO Max customer service for further assistance.

How do I put subtitles on HBO GO Samsung TV?

Adding subtitles to your HBO GO Samsung TV is a relatively straightforward process. Here are the steps you need to take:

1. Open the HBO GO app on your Samsung TV and select the movie or show that you would like to watch.

2. Press the down arrow button on your remote control and this will bring up the navigation menu.

3. Navigate to the “Settings” icon and select it.

4. Look for the option that says “Subtitles” and select it, then enable the subtitles.

5. A pop-up window will appear and this is where you need to select the language that you want to see the subtitles in.

6. You should now see the subtitles appear on your screen when you play the video. If for any reason, the subtitles don’t appear, then try pressing the “Subtitles” button again.

That’s all there is to it! Hopefully, you should now be able to put subtitles on HBO GO Samsung TV with ease.

How do I permanently turn off subtitles on HBO GO?

Turning off subtitles on HBO GO permanently will require you to access the settings of your device. Most devices will have a menu that is accessible from the remote or the home screen. Once you are in the menu, look for the audio settings and navigate to the subtitles menu.

Most menu will provide an option to turn off subtitles completely. Once the selection is made, simply save the changes and exit the menu. The changes should be permanent and the subtitles will no longer appear while watching your HBO GO programming.

If this option is not available on your device, then contact the device’s support team and they should be able to provide assistance.

What button turns on subtitles?

The exact button or control for activating subtitles will depend on the type of device you are using to view the content. If you are watching a movie or television show on a DVD or Blu Ray player, the button will usually be labeled “Subtitle” or “Subtitles”, located either on the remote control or on the player itself.

On a streaming service such as Netflix or Amazon Prime, typically you can access the subtitles menu by navigating to the “Audio and Subtitles” section of the main menu. On some devices, such as a Smart TV, you may need to access the audio and subtitles menu through the settings menu.

It is also possible that some streaming subscriptions offer an app that provides alternative methods of accessing the subtitles menu.

In any case, if you need more specific guidance on how to activate subtitles, consult the instruction manual for your device or contact your streaming service’s customer support team for more information.

Is captioning the same as subtitles?

No, captioning and subtitles are not the same. Captioning is the process of creating a text representation of the audio elements in a video, typically in the form of open or closed captions. Subtitles are a form of captioning, but the main difference is that subtitles mostly only contain the dialogue, while captioning includes all audio elements – dialogue, sound effects, speaker identification, and background music.

Captioning is generally used for making content accessible to people who are deaf or hard of hearing, while subtitles are primarily used to provide an audible version of the dialogue in a foreign language or in situations when sound is difficult to hear.

Captioning can also be used in education or other situations where it is difficult to hear the audio, such as with video productions shot in a noisy environment.

Why is captioning Closed?

Closed captioning is a valuable tool for those who are hard of hearing, those with cognitive and other disabilities, those who are English-language learners, and anyone who wants to watch a video without disturbing others.

By adding text overlays to a video, closed captioning allows viewers to follow along and helps them comprehend the media presented. Some videos also include additional information such as speaker identification and sound effects, which help viewers capture more meaning from the video.

The Federal Communications Commision (FCC) requires broadcasters to include closed captioning on most of their video content. This helps ensure that everyone can enjoy their programming. It also encourages broadcasters to consider the impact of not including closed captions – their audience may not be able to follow the content without them.

For viewers who find captioning helpful, there are additional features they can choose, such as larger font size and alternate font types to make the text more readable. Many streaming services and video websites also offer settings to select a desired language or to customize the captioning display.

In summary, closed captioning is important for providing access to audio and video content. It helps those with disabilities, those who want to watch the media silently, and those who want to learn English better, among other needs.

The FCC requires broadcasters to include closed captions to help ensure that all viewers can enjoy programming. There are also additional features available for viewers who find captioning helpful.

How do I turn off descriptive narration on HBO?

If you’re using HBO’s streaming services, turning off descriptive narration can be done in just a few steps.

First, log into your HBO account and select the “Settings” section. Then, choose “Accessibility settings” and toggle the switch next to “Video Description” to “Off. ” This should turn off the descriptive narration on HBO.

If you’re watching HBO on a cable or satellite TV provider, you’ll need to go into your TV settings and find the section labeled “Video Description. ” This should have an option to toggle the audio settings from “On” to “Off.

” Once you turn off the description, the narration should be disabled.

It’s important to keep in mind that descriptive narration will not be available for all HBO shows and movies. Additionally, if you’re watching a show or movie that does have descriptive narration enabled, it may not be possible to turn it off.

In this case, you may have to switch between different audio programs or use closed captioning to get around it.

Why won t the Audio Description turn off?

The most likely reason why the Audio Description won’t turn off is because it may be enabled on the TV or cable box settings. You should check the settings menu and make sure Audio Description is disabled.

It may also be that the TV or cable box is set up to automatically enable Audio Description on all channels, so you will need to turn it off for every channel. Furthermore, if the TV is connected to a home theater system or soundbar, it also needs to be checked for any settings related to Audio Description that are enabled and need to be disabled.

Finally, if changing the settings does not work, you may need to reset the TV or cable box and reconfigure the settings.

Why is HBO narrating my shows?

HBO is narrating your shows to provide you with an immersive audio experience. By adding narration to your shows, it can help to guide viewers through the plot and move the story along. HBO also adds music and sound effects that help to create tension and add emotional depth to the narrative.

Additionally, the narration can make the characters seem more genuine and realistic. This can help the audience to connect more easily with the story and to be more immersed in the plot. Ultimately, the narration helps to create an audio experience that brings you even closer to the action and enhances your viewing experience.

How do I turn off subtitles permanently?

Turning off subtitles permanently depends on what type of device you are using. If you are using a DVD player, you should find a button or menu option that allows you to turn subtitles off. You may also be able to switch between subtitle languages if the player supports multiple subtitles.

If you are using a streaming service, the option for turning subtitles off may be located in your account settings. Alternatively, you may be able to deselect the subtitles checkbox while you are playing the video in the player.

On some services, you may need to clear your browser’s cache before the subtitles will turn off permanently. Keep in mind that some streaming services will allow you to select specific subtitle settings for an individual video.

Why am I seeing subtitles on HBO Max?

HBO Max offers a range of subtitles on its streaming platform to provide viewers with an accessible experience. Subtitles can make it easier to understand conversations that are spoken quickly or in another language.

Additionally, subtitles can be useful for those with hearing impairments, as they can still enjoy the content. In some cases, subtitles can also be helpful just to fully understand the action taking place onscreen.

Subtitles are available in several languages, so viewers can customize their viewing experience to suit their language preferences.

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