The amount of the damage fee at Sprint depends on the type of phone, the extent of the damage, and whether or not you have an insurance plan. There is a standard non-refundable $35 fee that applies to most repairs.
Additional repairs may cost more, and may change depending on the make and model of the phone, the extent of the damage, and whether the repair is covered by a warranty or insurance plan. If you do not have an insurance plan, the repair may cost more than if you were insured.
In some cases, if the device is deemed to be irreparable, a new device needs to be purchased and any applicable warranty will apply.
Can I return a damaged phone to Sprint?
Yes, you can return a damaged phone to Sprint. Depending on the type of damage, you may be asked to pay an additional fee to cover repair costs. If the damage is to the hardware, such as a cracked screen or broken buttons, you can have your phone repaired and then return it to Sprint.
If there is software damage, such as a virus, you can take your phone to a Sprint store and have it evaluated by a technician to determine if it can be repaired. If the damage cannot be repaired, then you may be able to return the phone and receive a refund or store credit.
Make sure to check Sprint’s return policy before returning any damaged phones.
Can you upgrade your phone if it’s cracked T Mobile?
Yes, it is possible to upgrade your phone with T Mobile if it is cracked. However, you may incur additional charges as the device must pass certain criteria in order to be eligible for an upgrade. T Mobile may require that you replace the device with a new one before they will approve the upgrade.
Additionally, they may also offer you device protection, which may help protect your device in the case of a cracked screen. If the device is damaged beyond repair, T Mobile may simply refuse to upgrade your phone as part of their device criteria and you will have to purchase a new phone from them.
How do I make a claim on my Sprint phone?
Making a claim on your Sprint phone is relatively straightforward, but you need to make sure that you have all your documentation in order. First, contact Sprint Customer Care either online or by phone to start the process.
You will need to provide all the details of your phone, such as the model and serial number, to identify your device. Once you have been connected to a customer service representative, you can then explain why you are filing a claim.
Possible reasons may include if the device has been lost, stolen, or damaged. You may also need to provide a proof of purchase to show that the device is yours (if it is not under a contract).
Once your claim is accepted, you can receive a replacement device or a refund if that is what you have requested. Your Sprint customer service representative will then be able to tell you the estimated time of delivery or when you can expect your refund to be processed and received.
If you have any additional questions about filing a claim, contact your local Sprint store for more guidance.
What is protection 360 on Sprint?
Protection 360 is Sprint’s comprehensive device protection plan that safeguards customers against device malfunctions and damage like drops, spills, and cracked screens. It also covers theft and loss, and 24/7 tech support from certified technicians.
With Protection 360, you can get your device fixed quickly and conveniently, so you can stay connected. It also offers access to exclusive discounts for Sprint customers such as discounts on device protection, accessories, games, and more.
Additionally, Protection 360 offers identity theft protection, data protection, and device diagnostics to help you protect your digital life. All of these features come with a low monthly payment that you can cancel anytime.
Protection 360 is the ultimate protection plan for any Sprint customer looking for reliable, comprehensive device protection.
Does Sprint fix cracked screens free?
Sprint does not offer free fixes for cracked screens on most devices. There is a few exceptions, however. According to Sprint’s website, customers can purchase a device protection or Total Equipment Protection plan that includes repair or replacement for cracked screens.
Customers can also visit a Sprint Repair Center and pay for a repair of a cracked screen. Sprint also offers free repair for select devices within the first twelve months of purchase. Any device that is not included in the twelve months warranty will need to be paid for at the time of service.
How do you fix a cracked screen?
Fixing a cracked screen depends on the severity of the damage and type of device. If the crack is small, you may be able to repair it yourself with a DIY kit. Here are detailed steps for fixing a cracked screen at home:
1. Gather all of the materials: a DIY repair kit for cracked screens, a microfiber cloth, a dust-free mailer, and, if needed, a heat gun or hair drier. You should also make sure to have all the instructions that come with the kit.
2. Power off the device and clean it with the microfiber cloth. Make sure to wipe away any dust and debris so the repair kit can adhere properly.
3. Follow the instructions on the kit and slowly and carefully apply the adhesive.
4. Place the cracked screen into the dust-free mailer and then seal it.
5. Place the mailer with the cracked screen into the shipping box and ship it back to the repair facility.
If the crack is more severe, you may have to take the device to a mobile phone or computer service center and have the technician replace the display. To avoid causing any further damage to your device, it is recommended to seek professional help.
Is it cheaper to repair or replace a phone?
The answer to this question depends on the type of phone and the extent of the damage. Generally, if the phone is relatively new and the damage is minor, such as a cracked screen or a faulty speaker, it will likely be more cost effective to repair the phone.
On the other hand, if the phone is older or the damage is extensive or unfixable, it may be better to purchase a new phone. Of course, you can also seek a used or refurbished phone as a cost-conscious solution.
Ultimately, you should weigh the cost of repair against the savings from purchasing a new phone and make the decision that best fits your budget and needs.
Is it worth it to repair a screen?
The answer to whether it is worth it to repair a screen depends on the cost of the repair, the age of the device and the type of damage involved. If the device is relatively new and the cost of repair is affordable in comparison to the cost of purchasing a new device, then it is generally worth it to repair the screen.
On the other hand, if the device is outdated or extremely damaged, then it may be more cost-effective to purchase a new device instead of investing in repair services. Additionally, it is important to consider the availability of spare parts, as part availability can affect the cost of repair.
Ultimately, the decision of whether it is worth it to repair a screen should come down to a cost/benefit analysis that factors in all of the varibles mentioned above.
Will a cracked screen get worse?
Yes, a cracked screen can get worse over time. When a device has a cracked screen, it is exposed to the elements, which means dirt and dust can collect on the screen. The dust and dirt can further spread the cracks, eventually leading to a more severe damage.
Additionally, constant use of the device with a cracked screen can lead to an increase in pressure on the affected areas, which can cause the cracks to become bigger and harder to repair. If the device is not repaired or replaced soon, the damage can become permanent and result in a need to replace the entire device.
Can I trade in my phone if its damaged?
Yes, you may be able to trade in your damaged phone for a reduced value depending on the extent of the damage. Make sure to contact the phone retailer or manufacturer you are trading with to find out their specific policy before bringing your device in.
Generally speaking, if your phone is cracked, has a faulty power button, speaker, or any other malfunction, you may still be able to trade it in. However, phones with water damage or severe physical damage, such as a detached charging port or completely shattered screen, are unlikely to be accepted.
Can damaged phones be exchanged?
Yes, damaged phones can be exchanged depending on the type, extent and cause of the damage. Most phone manufacturers have policies on exchanging damaged phones, which can be found on their websites. Depending on the policy and type of phone, exchanging a damaged phone may require an additional fee for a replacement device.
Typically, physical damage or water damage are not covered under warranty and can not be exchanged. Generally, if a phone is defective or malfunctioning, depending on the extent, it may be eligible for an exchange.
Additionally, most manufacturers typically include some type of trial period, which includes a limited time to exchange if the phone purchased is not accepted by the customer. Fees associated with an exchange will depend on the phone’s condition and policy.
It is recommended to read through the manufacturer’s policy prior to purchasing a phone to understand the requirements and fees associated with an exchange.
Can I return a phone with a cracked back?
Yes, you can return a phone with a cracked back. However, the return policy on the phone will determine what happens next. Many manufacturers may not accept a return with a cracked back, as it could be considered physical damage and not a manufacturing defect.
If the phone is still covered by warranty, you may need to contact the manufacturer directly to see if they will honor the warranty and replace the phone. If the phone is out of warranty, you may not be able to get a refund, even if you return the phone.
Contact the store where you purchased the phone for their return policy.
How much does it cost for T Mobile to fix a cracked screen?
The cost to repair a cracked screen on a T Mobile device can vary depending on the make and model of your phone, as well as any additional parts or labor required for the repair. Generally speaking, repairs start at around $80 for devices such as the iPhone XR and Samsung Galaxy S10, and can cost upwards of $200 for Android devices with curved screens such as the Samsung Galaxy S20 Ultra.
You can get the exact cost for your device by contacting a T-Mobile store or a qualified repair specialist.
Will Sprint take a cracked phone for trade in?
Sprint does not accept trade-ins for cracked phones. Sprint does not offer trade-ins for phones that are damaged due to liquid or physical damage, including cracked screens. The phone must be in good working condition and power on to meet the criteria for a trade-in.
If the phone meets these criteria, you may be eligible for up to $300 in-store credit when trading-in your eligible device. To receive the maximum trade-in value, you must have the original charger and have removed all personal information from the phone.
If the phone is not in an acceptable condition or is cracked, Sprint may still be able to recycle it but you would not receive any type of monetary credit for the phone.