No, OtterBox does not replace phones. OtterBox is a manufacturer of mobile device cases, screen protectors and dry boxes designed to protect smartphones and tablets. OtterBox doesn’t offer any services that provide a new device or offer repairs that would replace your device.
If you are looking for a replacement phone, you may want to consider contacting your phone carrier to discuss options.
Does OtterBox cover your phone if it breaks?
Yes, Otterbox offers some protection against phone breakage. All Otterbox cases have been designed to provide a protective shield around your device to reduce the possibility of damage resulting from unintentional drops, impact and scratches.
Otterbox cases are composed of three tough and protective layers; the inner core, outer shell and integrated screen protector. The inner core absorbs impacts and is made of a foam-like material that provides cushioning and shock absorbency.
The outer shell provides a hard barrier against drops and other impacts, while the integrated screen protector adds an extra layer of defense against scratches and smudges. With these protective layers, your phone is safeguarded from typical drops and dings, helping to reduce the chances of phone breakage.
What phone case will replace your phone if it breaks?
A replacement phone case can help protect your phone from damage, but it won’t replace it if it breaks. If your phone needs to be replaced, you’ll need to purchase a new one or contact your smartphone’s manufacturer for a warranty repair or replacement.
If you don’t want to purchase a new phone, there are many options when it comes to cases that can help you keep your phone in the best condition possible, including waterproof cases and shockproof cases.
Many of these cases also come with built-in screen protectors and other features to help protect your phone. Additionally, many phone cases offer repairs options, such as by sending your phone to them if it’s broken.
They’ll usually include step-by-step instructions on how to do so and make sure they’re able to repair it.
What does an OtterBox warranty cover?
An OtterBox warranty provides coverage for any defects in material and workmanship for OtterBox products for one year from the date of purchase. OtterBox also stands behind their products with a 30-day money-back guarantee.
If you are not satisfied with your purchase, you may return it for a full refund.
The warranty does not cover damage caused by accident, unreasonable use, normal wear and tear, or improper care, neglect, damage caused by installation of parts not approved by OtterBox, failure to follow instructions provided with the product, or problems caused by a product that was modified in any manner.
If a product has a manufacturing defect, customers should contact an OtterBox Consumer Service Representative to receive instructions prior to sending a product into OtterBox for repair or replacement.
OtterBox will replace or repair (at their discretion) the defective product, without charge. Following warranty approval, the customer would be responsible for paying the shipping and handling of the product to OtterBox.
OtterBox will return the product at no charge.
In the event of a warranty repair, only genuine OtterBox parts will be used to bring the product back to its original condition. Generic or non-OtterBox parts may save money upfront, but lack the quality, durability, and longevity of OtterBox parts.
OtterBox provides solid protection for consumers who rely on their products. Their warranties are dependable and offer peace of mind to customers.
Is OtterBox warranty for life?
No, OtterBox does not offer a lifetime warranty. OtterBox offers a 1-year warranty against defects in material or workmanship. The warranty is limited to the original purchaser, and it does not cover normal wear and tear or damage caused by accident, misuse, or unauthorized alteration.
To make a warranty claim, customers should contact OtterBox technical support at 1-855-688-7269. OtterBox also offers an extended warranty for certain products on the company’s website. While the extended warranty does not cover loss or theft, or many types of accidental damage, it does provide customers with an additional year of protection for their OtterBox products.
What are considered damage to a phone?
Damage to a phone can include both physical damage and water damage. Physical damage can be the result of dropping the phone, which may cause the outer casing to crack, the display to crack, or the phone to stop functioning altogether.
Additionally, water damage can occur from spills, immersion in liquid, or even from exposure to high humidity. Corrosion due to dampness or humidity can eventually degrade the battery, charging port, or internal wiring.
Damage might lead to a decrease in battery life, distorted audio, or malfunctions in phone functions. It is also important to keep the phone free of dust and dirt, as dust can accumulate inside and block spaces like the speaker or the microphone, causing unsightly lines or deterioration.
Can you replace your phone if its cracked?
Yes, it is possible to replace your cracked phone. Depending on the type of phone and the extent of the damage, you may have a few different options.
One option is to repair the phone. If the phone still works and the damage is only cosmetic in nature, you may be able to have it repaired by a professional or to get a simple repair kit and do it yourself.
Another option is to replace the screen. If your screen is cracked or broken, many phone retailers and repair centers offer screen replacements or kits to do the job yourself.
If the phone is beyond repair, then you may need to replace the entire device. Many phone vendors offer replacement phone models, and you can usually find deals or purchase the phone outright instead of getting into a contract.
Depending on the model, new phones can range in price from relatively affordable to quite expensive.
It is also possible to buy used phones as a cheaper replacement option. But be sure to thoroughly research the phone you are buying and understand any associated fees or restrictions that you may need to consider.
No matter what option you decide to go with, make sure to backup your data before you reset the phone or take it apart. This way you can regain access to any important data you may have stored on the device.
What is the most unbreakable phone case?
The most unbreakable phone case is a RhinoShield CrashGuard bumper case. This phone case is designed to protect your phone from drops up to 11 feet and has a patented shock-dampening technology that absorbs and disperses the force of impact away from your phone.
The outer shell is made from a high impact polycarbonate material that is up to 6 times stronger than traditional plastic and can withstand harsher impacts. Additionally, it features an inner tier of Impact Dispersion Technology that helps protect your device from drops up to 11 feet and helps protect it from the everyday wear and tear of regular use.
The phone case is also designed with Tactile Buttons™ which offer an improved press experience and better grip while protecting your phone from damage. The case also comes in an array of stylish designs that won’t detract from the look of your phone.
What phone case is the most protective?
The most protective phone case that is currently available is a tough, rugged case. These cases are designed to provide maximum protection from impacts and to absorb heavy shocks due to accidental drops.
They are usually made from shock-resistant materials such as TPU, polycarbonate, and thermoplastic polyurethane. These cases also have a dual-layered construction, which means that they have an inner soft layer that cushions the phone and an outer hard layer that provides additional protection.
In addition to that, these cases also feature raised lips over the edges of the phone to protect the display and for extra grip. These cases come in a variety of colors and styles, so you can find one that suits your needs and tastes.
Are all OtterBox cases lifetime warranty?
No, not all OtterBox cases come with a lifetime warranty. OtterBox offers various levels of protection for its cases, with each protection level featuring a different warranty. For instance, their Defender Series provides the highest level of protection—featuring a three-layer system of protection—and this case comes with a one-year warranty.
Meanwhile, the Commuter Series case provides a two-layer system of protection and it comes with a one-year warranty as well. Finally, the Symmetry Series and Halo Series cases provide one-layer protection, and comes with a one-year warranty.
So while OtterBox does offer lifetime warranties for some of its other products, their cases do not come with a lifetime warranty.
Does OtterBox warranty cover cracked screen?
No, Otterbox does not offer a warranty on products with cracked screens, as accidents resulting in cracked screens are outside of their warranty coverage. OtterBox warranties cover defects in materials, workmanship or events that are due to normal usage and do not cover cosmetic damage such as scratches, dents or broken plastic on ports unless the damage was a result of a manufacturing issue within the initial product.
All OtterBox products come with a 1-year warranty and orders purchased through OtterBox. com have an additional year of warranty for a total of two years of coverage. If a product is purchased through an authorized retailer, product registration is required to become eligible for the additional year of warranty.
The warranty does not provide coverage for any accidental, misuse, neglect or normal wear and tear of the product.
As a result, if your device has been dropped, hit, cracked or had any other accidental damage, they cannot provide a repair or replacement free of charge. Even if accidental damage were covered, the cost of a repair may be higher than the cost of a new device, so in some cases, a repair or replacement could be a costlier option.
What is not covered under phone warranty?
Phone warranties typically cover manufacturer defects and hardware failure that is not caused by accidental damage or misuse. However, depending on the specific warranty, there are some situations that are not covered, such as:
– Battery defects
– Upgrades or modifications to the phone
– Water damage
– Physical damage, such as cracked screens, dents, and scratches
– Loss, theft, or disappearance of the device
– Faulty phone software and applications
– Defects or damage from using third-party accessories or cases
– Normal wear and tear of the device
– Issues arising from software updates
– Shipping and handling costs
– Repairs due to viruses or malware
Can you sue OtterBox if your phone cracks?
Yes, you can sue OtterBox if your phone cracks, however it is important to note that you would need to prove that the phone cracking was caused by a defect in the OtterBox product. To do this you would need to provide evidence that the phone was in good condition before it was put in the OtterBox, and that the OtterBox was the cause of the cracking.
Generally products that are covered under a warranty may be able to be exchanged or repaired even if the problem is caused by manufacturing defects or flaws rather than misuse of the product. Depending on the type of warranty and coverage available, you may be able to receive a new OtterBox or have the phone repaired.
If there is no warranty or replacement coverage, then you may need to bring a claim for defective product against the manufacturer. The outcome of this type of claim can depend on a number of factors, including the information provided, any applicable laws and regulations, the type and quality of the OtterBox itself, and more.
Ultimately, it is recommended that you consult an attorney who is familiar with such types of claims in order to ensure that your rights are being protected.
Is screen damage covered under warranty?
It depends on the type of warranty your device has been purchased with. Some manufacturer warranties may cover screen damage, while others may restrict it.
For example, AppleCare+ and many other extended warranties may cover accidental damage to the device and its display. If the device has only the standard manufacturer’s warranty, then you may not be covered for screen damage.
It is important to read the warranty details carefully before purchasing any device, so you know what you are covered for in the event of an accident or other damage. If you are unsure, you can also contact the manufacturer directly to find out whether screen damage is covered by the warranty.
Does phone insurance cover accidental damage?
Yes, phone insurance typically covers accidental damage, but coverage varies based on the plan and provider. It’s important to review your specific plan before making a purchase or filing a claim to determine what type of coverage is provided.
For example, some plans may cover all types of accidental damage while others may only cover certain types or limit coverage to certain dollar amounts. It’s also important to know if there is a deductible included with your coverage and what type of replacement device you will receive.
In most cases, the coverage plan includes repairs for issues such as cracked screens, water damage, or mechanical breakdowns, but excludes things like lost/stolen devices and intentional damage. Be sure to keep claims to a minimum and read all the details of your policy before filing a claim to maximize your coverage benefits.